Better knowledge transfer with the herdt desk

Professional knowledge management is a crucial factor for the success of companies, especially in times of digital transformation and software migrations as well as software introduction processes. Thanks to our decades of project experience in the support and support of the knowledge transfer, a strategic partnership between Conet and Herdt publishing house for Bildungsmedien GmbH emerged. To ensure that people can quickly and effectively access new systems, Herdt Desk offers a tailor -made solution for a modern and effective knowledge transfer strategy. This strategy ensures that your team is not only very familiar with Microsoft 365 (M365), but also that learning and knowledge management are seamlessly integrated into everyday work.

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Tailor -made solutions for your company

Every company has unique requirements, especially when it comes to introducing new software solutions. With the solution of the Herdt Desk and our knowledge transfer strategy, we ensure that the learning and knowledge portal is adapted to company -specific needs. At any time there are opportunities to integrate your own content and to use them in the most effective way for knowledge transfer. This means that the teams are provided with exactly the information and tools they need to work successfully.

Concept workshop: M365 knowledge transfer-your goals, our plan

A successful knowledge transfer begins with a clear definition of targets. That's why we offer one Concept workshop to that is tailored to the specific needs of the respective company. Together with the customers, we develop where the company is currently and which goals should be achieved in what time. Based on Ideas and suggestions from our project practice (Best Practices) we develop a tailor-made plan for individual needs (for example for a Microsoft 365 introduction) or ongoing operation (onboarding of new team members). So we ensure that all relevant aspects are taken into account and the knowledge transfer is efficient and targeted.

Starter package: The foundation for your success

The entry into the knowledge transfer process is with what we offer Starter package relieved. This package includes the Establishment of an individual knowledge portal as well as Corporate design adjustmentsso that the portal not only fits functionally, but also optically perfectly with the respective company identity. In addition, we provide our customers Tile templates readyto optimally structure the portal.

A highlight is that HERDT Desk Service-Paketwhich is equipped with over 60 fully prepared office tips. These tips offer practical benefits for daily work and promote the quick entry into Microsoft 365.

The knowledge transfer is not only a one -time measure, but must actively in the work processes as part of the Change-Managements be integrated. Our Workshop-Toolbox helps to effectively integrate the knowledge portal into the activities of the project participants. This includes practice-oriented workshops for project employees, champions, key users, IT teams, HR departments and everyone who plays a key role in the company in the learning process.

We ensure that every person in the company is able to effectively use the knowledge portal in order to continuously expand their own knowledge.

The focus on the permanent use of Herdt Desk: Sustainability in the focus

The introduction of a new learning and knowledge portal is only the first step. We accompany our customers in the long term. This ensures the permanent use of the M365 learning and knowledge portals. The Quick entry ensures high user acceptance, and the Microsoft-365 user support at the workplace supports all employees directly in the work environment.

Another important aspect is that Sustainable accompaniment of the communication and training concept. We ensure that the knowledge is continuously updated and always remains up to date. In addition, we promote Agile learning And enable a quick adaptation of innovations and changes to Microsoft 365, so that every team can always react flexibly to innovations.

The requirements for companies are currently on everyone's lips I have the act – with appropriate consequences. Since February 2025, there has sometimes been a duty to train employees due to the requirements of the EU AI Act. All companies, authorities, associations and SMEs may have to face the challenge of preparing their employees for the responsible and safe handling of artificial intelligence (AI).

The content available in the Herdt Desk can be used for basic training and awareness of this topic. Our experiences and feedback from our customer projects show that many project managers and those responsible have already successfully used this content and therefore do not have to fall back on further external training offers.

Conclusion: knowledge transfer at the highest level

With a tailor -made knowledge transfer strategy, we not only offer a powerful tool, but a holistic solution that supports all employees at every level. We individually adapt the system to the specific requirements, ensure smooth and efficient introduction and accompany the process in the long term – so that companies will continue to be successful in the future.

Contact us today to find out more about how we can support your company in the knowledge transfer and other projects!

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Rolf Hufschlag is an experienced senior consultant, trainer and coach with a wide range of long-term knowledge from SharePoint and Microsoft-365 projects for large and medium-sized companies and the public sector. As a member of the “Conet Workplace Solutions Team”, he advises on the topic of introduction and introductory strategy as well as the area of ​​change management and adoption.